Frequently Asked Questions

Here you will find the answers to common questions about Skin Friendly Jewellery, Medical Ear Piercing and Shipping & Returns.

Medical Ear Piercing

Medical ear piercing from Blomdahl is based upon what within the health care industry is known as “modern aseptic technique” and is carried out using sterile disposable products. This means that our products and methods are safely designed in order to avoid the spreading of infections when piercing.

Our piercing earrings are developed in consultation with skin specialists to be suitable for everyone, even those who suffer from allergies. You can choose between carefully selected plastic and titanium of pure medical qualities. The piercing earrings are designed to facilitate the healing process. For instance, the earring backs on Blomdahl piercing jewellery are always fixed at the tip of the post where it encapsulates the tip.The piercing jewellery is also designed to make the hole slightly wider in the beginning, which eases the switch to normal earrings after the healing period.

Our quality-assured manufacturing takes place in Halmstad, Sweden, in accordance with ISO 13485, an international quality standard for medical devices. This means that we have full control and traceability over all stages of production, from materials used to finished product.
Watch our video to see how an ear piercing is carried out in a safe way using Blomdahl.
Everyone experiences an ear piercing differently. Some say it burns a little, others say they can barely feel it at all. Although children may have longed to get their ears pierced, sometimes they change their mind after the first hole. Because of this, we have developed medical simultaneous ear piercing, which means that both earlobes are pierced at the same time. The whole procedure is faster, feels safer and is more comfortable for the child.
When children are about to have their ears pierced, both the children themselves and their parents tend to have several concerns. One of these concerns is: does it hurt? Everyone experiences an ear piercing differently. Some say it burns a little, others that they can barely feel it at all. Although children may have longed for getting their ears pierced, it sometimes happens that they change their mind after the first hole. Because of this, we have developed medical simultaneous ear piercing, which means that both earlobes are pierced at the same time. The whole procedure is faster, feels safer and is more comfortable for the child.
In Australia there are no rules governing how old you must be before you can have your ears pierced. However, if you are under legal age, a guardian’s consent is required. Legal age in Australia is 16 years old or older. It is thus up to each parent to decide if or when they want their children to have an ear piercing. Although the parents are responsible for taking care of their child’s newly pierced ears, it is recommended that the child understands some parts of the aftercare instructions. For example, that no one should touch the newly pierced hole and that it is important to be careful when putting on/taking off T-shirts, etc.
You can have your ears pierced at any time of the year. When swimming in a pool, lake or ocean, consider the following: The longer period of time that has passed since the time of piercing, the better. Avoid putting your head under water. After swimming, clean with either liquid soap and water or with Blomdahl Piercing Aftercare cleansing swabs, which are gentle on the skin and easy to use.
Prices on piercings may vary depending on the style of jewellery chosen. We recommend you contact your Blomdahl salon of choice for jewellery styles available and subsequent pricing.
You can have your earlobe pierced one, two, or even three times, providing there is enough space (see green markings).

You can also pierce the upper ear cartilage, just inside the roll over edge (see green markings).

NOTE! There is a higher risk of infection when piercing through cartilage – as there is much less blood supply in the cartilage, it does not have the same built-in protection against infection as the soft part of the ear (the ear lobe). Therefore, when having the cartilage pierced, it is especially important to follow the written aftercare instructions that you will receive at the time of piercing. If you notice an infection in the cartilage, we recommend that you remove the earring, clean/disinfect and seek immediate medical attention.
Approximately 30 percent of all women suffer from nickel allergy, which is the most common form of contact allergy. Contact allergies can develop at any time in life, and an ear piercing makes the skin more vulnerable to inappropriate materials, such as nickel, gold, palladium, cobalt and so on. That is why Blomdahl use only the safest materials. Our piercing earrings are developed in consultation with skin specialists to be suitable for everyone, even those who suffer from allergies. You can choose between carefully selected plastic and titanium of pure medical qualities.

Pure medical titanium is the safest metal. It is the same type of material that is used for medical purposes, for example in dental implants. Therefore, if you wear earrings made from pure, medical titanium, you will not have to worry about nickel and other harmful substances.

Pure medical plastic is unique in that it contains 0% nickel. It is made of the same type of material that is used to sew the skin, so called skin sutures. It has been used for over 40 years within the health care industry and there are no reported cases of allergy. Therefore, if you wear earrings made from medical plastic, you will not have to worry about nickel and other harmful substances.
An ear piercing is in fact a small wound. It is important to take proper care of it throughout the healing period (approx. 6–12 weeks), in order to avoid it getting infected. By following the aftercare instructions, you can minimize the risk of infection. In the written aftercare instructions you are advised to clean the hole thoroughly twice a day, using soap and water or Blomdahl Piercing Aftercare cleansing swabs, which are gentle on the skin and easy to use. Watch our video on how to clean a newly pierced ear.
A common misconception is that, if you do not rotate the piercing earring, the skin will get stuck to it. This is not true. What is true is that rotating the piercing earring without first having cleaned your ear, earring and hands thoroughly, can infect the ear piercing.
If you have had an earlobe pierced, you can remove and replace the piercing earring after 6 weeks, at the earliest. It takes longer for a hole in the cartilage to heal, so if you have had your cartilage pierced, we recommend that you leave the piercing earring for at least 12 weeks.
To remove the piercing earring: Wash hands and ears thoroughly. A good time to remove the piercing earring is right after a shower/hair wash. With one hand, take hold of the jewellery part (front) of the piercing earring. With the other hand, take hold of the earring back and wiggle it back and forth, until you feel it loosens. Carefully remove the piercing earring and insert a clean earring. Piercing earrings are only intended to be used during the healing period. Watch our video on how to remove the piercing earrings.
It takes up to a year before the holes are completely healed. Hence consider the following:

- Always wear earrings. If you go without, the holes can shrink and/or close completely.

- Take extra care when changing earrings. The skin that has grown within the holes is still thin and delicate and can easily tear, which may cause an infection. Therefore, always make sure to wash your earrings and your hands before the change, and make sure that the area around the holes is kept clean, dry and airy. If you use earrings with earring backs, these should not be pressed tightly against the back of the ear.

- The risk for developing a contact allergy is at its greatest during the first year. This is why it is extra important to wear safe earrings during this time. In consultation with skin specialists, Blomdahl has developed skin friendly jewellery suitable for everybody and especially for those who have just pierced their ears.
To avoid any confusion on the purchase of earring backs, Blomdahl piercing earring backs are currently not listed for purchase.

If you require extra piercing earring backs, you may contact us via phone or email so we can refer you to your nearest specialist store as most of our specialists stocks piercing earring backs.

Otherwise, you may purchase online by selecting the medical plastic earring backs and place a note in the shopping basket that this is for piercing earring backs.

Skin Friendly Jewellery

Contact allergies can develop at any time in life and you can for example become allergic to nickel if you use jewellery containing nickel. Approximately 20 percent of all women suffer from nickel allergy.

Although nickel allergy is the most common type of contact allergy, jewellery can contain many other allergens, such as cobalt, gold, epoxies and acrylates. They may also contain toxic, carcinogenic or otherwise unhealthy substances, such as lead, cadmium, formaldehyde, phthalates and bisphenol A (BPA).

Blomdahl skin friendly jewellery is developed in consultation with skin specialists to be suitable for everyone who wants to avoid contact allergies and other health risks. We use only the safest materials. Therefore, Blomdahl is recommended for children and adults who want to be able to wear jewellery every day, without having to worry about their skin and health.
Remember to handle your skin friendly jewellery carefully. That way it will stay beautiful for longer. When you are not using your jewellery, protect it by keeping it in its packaging.

- Remove your jewellery when showering. Avoid exposing your jewellery to makeup, hair care products, alcohol and other chemicals.

- In order for your jewellery to retain its lustre, remove and clean it with uncoloured soapy water as often as possible. For earrings made out of medical plastic, this also means that the earring backs will be more secure.

- Earrings made out of medical plastic are usually quite resistant, yet the posts, hooks and pendants are soft and need to be handled carefully.

- In order to make the titanium earring backs tighter and therefore more secure, press the loops of the earring back slightly together before use.
In order to guarantee that you are the first person to come into contact with your new jewellery, we deliver it in what we call a "Clean Pack"where the label acts as a seal, keeping it hygienic until you open it.
Even if jewellery is marked nickel-safe/nickel-tested/nickel-free, it does not mean that it is entirely free of nickel. This is because nickel is present in virtually all metals, sometimes as a mixed in ingredient and sometimes in the state of pollution.

The EU Nickel Directive (2004/96/EC) limits the amount of nickel that jewellery is allowed to leak. However, even if these guidelines are being followed, people who are extra sensitive are still at risk of developing nickel allergy.

If you use Blomdahl you will not have to worry about nickel, cadmium, lead or any other harmful substances. Our jewellery is developed in consultation with skin specialists to be suitable for everyone, even those who suffer from allergies.
Relevant pair of earring backs are included in the earrings. Medical plastic stud earrings will comes with a pair of medical plastic earring backs while titanium stud earrings earrings will comes with a pair of titanium earrings.

Earring backs can also be purchased separately. Please read through the description of each earring backs as they fit specific design of Blomdahl earrings.

Shipping & Returns

No, we only deliver to Australia and New Zealand.
We used Australia Post for all deliveries.
We aim to dispatch orders on the next working day after an order is received but ask you to allow 2 business days for some orders to be dispatched.

Once dispatched, you will receive an email from us containing the tracking number for the parcel.

Domestic orders (within Australia) will take anywhere from 1 to 5 business days and up to 10 business days to arrive if you’re regional.

International orders will take anywhere from 7-14 business days.

The delivery timeframes we give are not a guarantee, as the courier movements are out of our control.
You can add special delivery instructions at checkout if you like to your parcel to be left at your door if you are not home. E.g. "Leave at front door."

This means you accept the risk of goods being left at the premises without your signature. Please note we won't be liable for any lost, stolen or damaged deliveries that result from your requests.
Please email us at customercare@blomdahl.com.au with your order number.
Please email us at customercare@blomdahl.com.au with your order number.
To be eligible for a return or refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging (i.e seal has not been broken / the clean pack has not been opened).

For more information about our returns or refund policy, please refer to Returns & Refund Policy
As we approach the busy Christmas period, we recommend to prepare your Christmas presents early.

The cut-off for sending within the country is December 12 for normal post, while the Express Post delivery cut-off is December 19

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